FAQ

πŸ“¦ Shipping

How long does shipping take?
We ship across Belgium and Europe. Orders typically arrive within 2-7 business days. You’ll receive a tracking code once your order is processed.

Do you ship discreetly?
Absolutely. All orders are packed in plain packaging β€” no logos, no lingerie labels. Just pleasure.

πŸ’³ Payments

Which payment methods do you accept?
We accept Bancontact, iDEAL, Visa, MasterCard, PayPal and more. All payments are secure.

πŸ“ Sizing

How do I know my size?
Please check our Size Guide for full measurements. If you’re between sizes, we recommend sizing up for comfort.

πŸ” Returns

Do you accept returns?
For hygiene reasons, we do not accept returns on lingerie. If your item is damaged or incorrect, contact us within 7 days of delivery.

πŸ“© Need more help?

You can always contact us via our contact page or email us at info@mivora.com.